PIYORESORT INC

FAQ  

Do you have a parking lot? How many cars can I park?

Free parking for 3 cars is available in front of the facility.

Can I bring my own food and drinks?

It is possible.
Customers are welcome to cook and dine on their own using ingredients purchased at roadside stations, nearby supermarkets, and direct sales stores.

Is there a cancellation fee?

Cancellation fee will be charged from 7 days prior to the scheduled stay.
Please understand this in advance.
・Cancellation 7 days prior to check-in date: 50% of the room charge
・Cancellation from the day before to the day of the stay or no-show: 100%
※Cancellation policy will be changed during peak season. Please check the cancellation policy displayed at the time of reservation.
※Please note that you will be responsible for the bank transfer fee.
※Cancellation of a reservation for any reason is subject to a cancellation charge.

A typhoon is forecasted to hit on the day we plan to stay, can we cancel for free?

We have established certain criteria for free cancellations due to typhoons.
In principle, free cancellation is applied when public transportation is severely affected by the closure of Aqualine, Tateyama Expressway (expressway), JR Uchibo Line and Sotobo Line, etc., and it is practically impossible for you to come to the event.
In the event of a last-minute cancellation due to a typhoon, we also offer a free cancellation to those who can reschedule their stay for another date within 3 months of the planned date of stay.
However, this is limited to those customers who have notified us of the next date by the day before the scheduled stay.
In the case of rescheduling to another date, the difference between the amount already paid and the amount of the new stay will be settled.

Can I check out late?

Sorry, late check-out is not available.

Can I check in early?

Early check-in is available from 13:00.
Available from 13:00 if you wish. 15,000 yen will be charged separately.
Please select this option at the time of reservation.

Is there a smoking area?

Smoking is allowed on the terrace.
Ashtrays are not provided, so please prepare your own. Smoking is not permitted in the kitchen, toilet, bathroom, bedroom, etc.

What amenities are available?

Bath towels, face towels, and toothbrushes are provided for each guest. Shampoo, conditioner, body soap, and hair dryer are provided.

What cooking utensils are available?

Various pots, tableware, knives, cutting boards, ladles, cooking chopsticks, peelers, and other basic cooking utensils are available in the kitchen.

What seasonings are available?

Due to hygiene issues, we do not provide this service.
Please make your own preparations.

Can I have a BBQ outside?

We have prepared a large BBQ grill that can be used with gas fire.
Please enjoy it as much as you like while looking at the sea on the terrace.

Are there facilities nearby for shopping?

There is a roadside station, supermarket, and convenience store within a 5-minute drive.

Can you swim in the ocean in front of you?

The ocean in front of the house is a rocky beach and swimming is prohibited.
There is a beach about 5 minutes away by car, so please enjoy the beach there.

At what age are you treated as an adult?

As a general rule, each building has a maximum capacity, so we ask that elementary school students and older be counted as adults.
If you have any questions, please feel free to contact us.

Can I make a reservation by phone?

In principle, we do not accept reservations by phone to prevent problems.
Please check room availability and make reservations on the dedicated reservation page of the official website.

Is there air conditioning in the rooms?

Please make use of the air-conditioning system in each room.
Each room is equipped with air conditioning for your convenience.

Do you have any recommendations for a restaurant?

There are many. Please check our website for a selection of recommended restaurants.

What should I do if there is a change in the number of people?

Please contact us through LINE Official. You will be refunded or charged according to the increase or decrease.