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FAQ

椰子の木
When does UMInoLIFE Miyakojima-sango open?
And when can I make reservations?

It is scheduled to open in mid-July 2025.
Reservations are scheduled to begin in early July.

This space is filled with the unique charm of Miyakojima.

When will UMInoLIFE Miyakojima-sango-open?
And when can reservations be made?

Do you have a parking lot?
How many cars can I park?

Parking is available outside
for a total of 2 cars.

Can I bring my own food and drinks?

Yes, you can.
Please enjoy cooking and eating by yourself using ingredients purchased at the island station, nearby supermarkets, or direct sales stores.
We can also deliver Miyako beef BBQ sets.
Please enjoy our excellent BBQ, which can only be enjoyed locally.

Is there a cancellation fee?

※Cancellation fee will be charged from 7 days prior to the scheduled stay.
Please understand this in advance.

・Cancellation 7 days prior to check-in date: 50% of the room charge
・Cancellation from the day before to the day of the stay or no-show: 100%.
※Cancellation policy will be changed during peak season.
Please check the cancellation policy displayed at the time of reservation.
※Please note that you will be responsible for the bank transfer fee.
※Please note that you will be responsible for the bank transfer fee.

A typhoon is forecasted to hit the area where we plan to stay. Can we cancel for free?

For cancellations due to cancellations of flights by your airline due to weather conditions such as a typhoon, please contact us.
No cancellation fee will be charged.

Can I check out late?

We are sorry, but we do not accept late check-outs.

Can I check in early?

We have an option to check in from 13:00 for an additional 10,000 yen.

Is there a smoking area?

We do not have a smoking area, but smoking is allowed outside.
We do not provide ashtrays, so please prepare your own.
Smoking is not allowed inside the kitchen, bathrooms, bedrooms, etc.
If you are found smoking inside the room, you will be charged a cleaning fee in accordance with the rules and regulations.

WWhat amenities are provided?

We provide bath towels, face towels, and toothbrushes for the number of guests staying with us.
Shampoo, conditioner, body soap, hair dryer, and hair iron are also provided.

What cooking utensils are available?

The kitchen is equipped with basic cooking utensils such as plates, cups and pans, dishes, knives, cutting boards, ladles, chopsticks, and peelers.

What seasonings are available?

For hygiene reasons, we do not provide seasonings.
Please prepare your own.

Can we BBQ outside?

You can rent an electric BBQ grill for 5,000 yen.
Miyako beef BBQ set can be delivered as an option.
Please enjoy our excellent BBQ, which can only be found in the local area.

Can I swim in the ocean in front of you?

The nearest beach Yonaha Maihama is a 13 minute drive away.

How many people can stay?

can accommodate up to 6 adults.
Preschool children must sleep with their parents.

What should I do with trash from my guest room?

Please dispose of your garbage in the garbage can provided in your room.
Please separate your garbage (burnable garbage, cans, bottles, PET bottles, etc.).
(Burnable trash, cans, bottles, PET bottles, etc.)

Can I invite guests to parties, etc.?

Please do not invite anyone other than guests.

Are there any shopping facilities nearby?

There are supermarkets and convenience stores within a 5-minute drive.

Is there a beach nearby?

The nearest beach, Yonaha Maihama, is a 13-minute drive away.

What is the minimum age to be considered an adult?
As a general rule, we have set a maximum number of guests in each building, so we ask that guests of elementary school age and older be counted as adults.
Please feel free to contact us if you are unable to determine this.

Can I make a reservation by phone?

In principle, we do not accept reservations by phone to prevent problems.
Please check room availability and make reservations on the dedicated reservation page of our official website.

Is there air conditioning in the rooms?

Yes, we do.
Each room is equipped with air conditioning and dehumidifier.

I left my belongings behind when I moved out, what should I do?

If the guest contacts us within 7 days of leaving the room, we will process the return according to your instructions.
If you wish to return the room by mail, etc., please pay for the postage.
If we do not hear from you within 7 days, we will notify the nearest police station.
We will dispose of any food, beverages, or garbage left behind.

Can I bring my surfboard or bicycle into the accommodations?

You cannot bring your items into the building.
You can bring them into the parking space and other premises, but please note that any damage such as theft is within your control.

Do you have laundry service?

We have a washing machine in the laundry room. Please feel free to use it.

Are there any beaches nearby?

Hojo Beach (about 4 minutes/2.7km by car), Haraoka Beach (about 9 minutes/4.4km by car)

RESERVATION

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UMInoLIFE
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